USEFUL INFORMATION
DELIVERY & RETURNS

PRINT DELIVERY

FREE DELIVERY FOR ALL UK PRINT ORDERS

European Union delivery: £12.00
Rest of World delivery: £20.00

Please note the Customer is responsible for any customs duties and/or taxes levied at the point of entry into the destination country.

 

Prints are carefully wrapped and sent in postage tubes to ensure they arrive with you in perfect condition. Once dispatched they will be delivered to you by courier within approximately 2-3 working days.
 
Packages are usually dispatched within 2 days after receipt of payment.

PAINTING DELIVERY

Paintings shipping is quoted on an individual basis depending on the dimensions and weight of work. Contact hello@ruthmulvie.com for more information.

 

RETURNS

Due to the nature of the print on demand service and limited edition prints, we can only accept returned prints which have been damaged in transit or arrive faulty. If you are unhappy with your purchase for any reason please do contact us within 48 hours of receipt at hello@ruthmulvie.com and we will do our best to resolve the situation.

 
PRIVACY STATEMENT

The following privacy policy outlines how Ruth Mulvie uses and protects the information you give us. We are committed to ensuring any details you give are protected and the General Data Protection Regulation is complied with. If you are asked to provide information by which you can be identified, then be assured that it will only be used in accordance with our Privacy Policy. We reserve the right to update this policy from time to time, so please check this page every once in a while to ensure you are happy with any changes.

Information we gather:

Reasons we gather this information:

  • To send you mailings with information that might be of interest

  • Internal record keeping

  • To perform contracts we have with you

 

Information we gather:

  • Contact information including first name, surname and email address

  • When purchasing something from us: information in relation to your purchase and contact details for shipping such as your address

  • Information you give us in person at our events and art fairs, by filling in forms on our site, such as the contact us section or to sign up to our mailing list, or by corresponding with us by phone or e-mail

  • Information related to your attendance at gallery events and art fairs

  • When browsing our website: your IP address, your browser type and language

 
TERMS OF SERVICE

All information contained on the website is copyright of Ruth Mulvie. All rights reserved.
All trademarks and service marks referred to herein are used solely for identification or description of the applicable goods and services. Unless expressly stated, Ruth Mulvie is not affiliated with any owner of a trademark or service mark identified herein, and Ruth Mulvie makes no statements, express or implied, concerning use of any trademarked product or service. All registered trademarks and servicemarks are the property of their respective owners.
Except as applicable law may provide otherwise, Ruth Mulvie does not consent to the use of their name, or its servicemarks, by any person, except upon written authorisation.

OVERVIEW
This website is operated by Ruth Mulvie. Throughout the site, the terms “we”, “us” and “our” refer to Ruth Mulvie. Ruth Mulvie offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on wix.com They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@ruthmulvie.com or by post to

Ruth Mulvie

167 Brighton Road

Lancing

BN15 8JA

UK

Tel. 07900 876 300

REFUNDS

You have the right to cancel within seven days of your order, or seven days from receipt of the goods (whichever is the longer). If you do cancel your order, you will have your payment returned you must return your purchase undamaged and in it's original packaging.

 
 
USE OF COOKIES

Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We do link the information we store in cookies to the Personal Information you submit while on our Site.

 

We use cookies for two purposes. First, we utilise persistent cookies to save your login information for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by Ruth Mulvie users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our Services.

Learn more about cookies
http://www.aboutcookies.org/

How to delete cookies
http://www.aboutcookies.org/how-to-delete-cookies/

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© 2020 Ruth Mulvie. All Rights reserved.